Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MEA125 Mapping and Delivery Guide
Develop aviation maintenance personnel

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency MEA125 - Develop aviation maintenance personnel
Description
Employability Skills
Learning Outcomes and Application This unit of competency requires application of personnel management practices in the development and training of personnel within the aviation maintenance organisation performing scheduled or unscheduled maintenance. Work may be performed individually or as part of a team.This unit of competency is part of the Aeroskills Advanced Diploma training pathways. It is used in workplaces that operate under the airworthiness regulatory systems of the Australian Defence Force (ADF) and the Civil Aviation Safety Authority (CASA).
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

This unit may be assessed on the job, off the job or a combination of both on and off the job. Where assessment occurs off the job, that is, the candidate is not in productive work, then an appropriate simulation must be used where the range of conditions reflects realistic workplace situations encountered when developing aviation maintenance personnel.

The candidate must have access to all tools, equipment, materials and documentation required and must be permitted to refer to any relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials. The assessment environment should not disadvantage the candidate.

Assessors must be satisfied that the candidate can competently and consistently perform all elements of the unit as specified by the criteria, including required knowledge, and be capable of applying the competency in new and different situations and contexts.

Assessors should gather a range of evidence that is valid, sufficient, current and authentic. The preferred method is the records in the Maintenance Management Competency Log. Where the individual does not have a Competency Log evidence can be gathered through a variety of ways, including direct observation, supervisor’s reports, project work, samples and questioning. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Assessors must satisfy the requirements of the National Vocational Education and Training Regulator (Australian Skills Quality Authority, or its successors).
Prerequisites/co-requisites
Competency Field Aviation maintenance management
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Mediate in and settle grievances and disputes
  • Problem solving issue resolution procedures are conducted in accordance with relevant policy and procedures
  • Grievances and disputes are managed in a timely and respectful manner
  • Grievances and disputes are managed to optimise the likelihood of a favourable outcome for all parties
  • Individual’s rights and obligations are respected and communicated in a clear and concise manner
  • Interviews and meetings are conducted in a participative and consultative manner
  • Outcomes of proceedings are recorded, stored and made available to authorised personnel in accordance with organisational policy and procedures
       
Element: Motivate team towards achieving quality output
  • Team members needs and wants are recognised and where possible incorporated into work assignments consistent with their level of responsibility
  • The team’s achievements are promoted and rewarded in a way that openly acknowledges the importance of team members’ contributions
       
Element: Control allocation of tasks to teams and individuals
  • Tasks are allocated to teams and individuals to take into account the needs of the organisation’s operational requirements, individual/team goals, development needs, and individual strengths, qualifications and authorisations
  • Prompt corrective action is taken in response to actual or potential significant deviations from plans
       
Element: Evaluate and report individual performance
  • Performance expectations based on an individual’s situation and work requirements are identified and agreed
  • Individual performance is reviewed on an ongoing basis against performance expectation
  • Feedback is provided in a constructive manner
  • Reporting on individual performance is in accordance with the organisation’s policies and procedures
  • Performance issues that cannot be rectified or addressed are referred to appropriate personnel according to the organisation’s policies and procedures
       
Element: Coordinate individual training
  • Individual training requirements are identified to meet the needs of the individual and the organisation
  • Individual training is delivered
  • Opportunities for individuals to develop and apply competencies on the job are facilitated
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1.

Mediate in and settle grievances and disputes

1.1

Problem solving issue resolution procedures are conducted in accordance with relevant policy and procedures

1.2

Grievances and disputes are managed in a timely and respectful manner

1.3

Grievances and disputes are managed to optimise the likelihood of a favourable outcome for all parties

1.4

Individual’s rights and obligations are respected and communicated in a clear and concise manner

1.5

Interviews and meetings are conducted in a participative and consultative manner

1.6

Outcomes of proceedings are recorded, stored and made available to authorised personnel in accordance with organisational policy and procedures

2.

Motivate team towards achieving quality output

2.1

Team members needs and wants are recognised and where possible incorporated into work assignments consistent with their level of responsibility

2.2

The team’s achievements are promoted and rewarded in a way that openly acknowledges the importance of team members’ contributions

3.

Control allocation of tasks to teams and individuals

3.1

Tasks are allocated to teams and individuals to take into account the needs of the organisation’s operational requirements, individual/team goals, development needs, and individual strengths, qualifications and authorisations

3.2

Prompt corrective action is taken in response to actual or potential significant deviations from plans

4.

Evaluate and report individual performance

4.1

Performance expectations based on an individual’s situation and work requirements are identified and agreed

4.2

Individual performance is reviewed on an ongoing basis against performance expectation

4.3

Feedback is provided in a constructive manner

4.4

Reporting on individual performance is in accordance with the organisation’s policies and procedures

4.5

Performance issues that cannot be rectified or addressed are referred to appropriate personnel according to the organisation’s policies and procedures

5.

Coordinate individual training

5.1

Individual training requirements are identified to meet the needs of the individual and the organisation

5.2

Individual training is delivered

5.3

Opportunities for individuals to develop and apply competencies on the job are facilitated

Evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria under the specified conditions of assessment on at least one occasion, and must include:

negotiation and dispute resolution

performance appraisal

interpersonal communication

interviewing

planning

application of requirements regarding matching of allocated jobs with qualification and task authorisations.

Evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

relevant government legislation

Civil Aviation Regulations (CARs) and Advisory Circulars (ACs)

Civil Aviation Safety Regulations (CASRs), Manuals of Standards and associated Acceptable Means of Compliance and Guidance Material

maintenance organisation expositions

continuing airworthiness management organisation expositions

relevant Defence Regulations and instructions

maintenance organisation manuals

work health and safety (WHS) legislation

organisational safety manuals

organisational policy and procedures manuals

organisational performance appraisal reporting requirements

personnel development principles and practices

equity and diversity

fraud and ethics.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1.

Mediate in and settle grievances and disputes

1.1

Problem solving issue resolution procedures are conducted in accordance with relevant policy and procedures

1.2

Grievances and disputes are managed in a timely and respectful manner

1.3

Grievances and disputes are managed to optimise the likelihood of a favourable outcome for all parties

1.4

Individual’s rights and obligations are respected and communicated in a clear and concise manner

1.5

Interviews and meetings are conducted in a participative and consultative manner

1.6

Outcomes of proceedings are recorded, stored and made available to authorised personnel in accordance with organisational policy and procedures

2.

Motivate team towards achieving quality output

2.1

Team members needs and wants are recognised and where possible incorporated into work assignments consistent with their level of responsibility

2.2

The team’s achievements are promoted and rewarded in a way that openly acknowledges the importance of team members’ contributions

3.

Control allocation of tasks to teams and individuals

3.1

Tasks are allocated to teams and individuals to take into account the needs of the organisation’s operational requirements, individual/team goals, development needs, and individual strengths, qualifications and authorisations

3.2

Prompt corrective action is taken in response to actual or potential significant deviations from plans

4.

Evaluate and report individual performance

4.1

Performance expectations based on an individual’s situation and work requirements are identified and agreed

4.2

Individual performance is reviewed on an ongoing basis against performance expectation

4.3

Feedback is provided in a constructive manner

4.4

Reporting on individual performance is in accordance with the organisation’s policies and procedures

4.5

Performance issues that cannot be rectified or addressed are referred to appropriate personnel according to the organisation’s policies and procedures

5.

Coordinate individual training

5.1

Individual training requirements are identified to meet the needs of the individual and the organisation

5.2

Individual training is delivered

5.3

Opportunities for individuals to develop and apply competencies on the job are facilitated

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Relevant policy and procedures are found in:

Organisational policy manuals

Maintenance organisation manual

Maintenance management plan

Procedures manuals

Work instructions

Government legislation

Defence regulations and instructions

Standing instructions

Grievance procedures

Civil Aviation Safety Regulations (CASRs), Manuals of Standards and associated Acceptable Means of Compliance and Guidance Material

Maintenance organisation expositions

Continuing airworthiness management organisation expositions

Grievances and disputes include:

Progress towards qualifications

Employment area

Sexual harassment

Equity and diversity

Employment conditions

Interpersonal differences

Qualifications and authorisations include:

Training Package qualifications issued under the Australian Qualifications Framework (AQF)

Certificates issued by Registered Training Organisations (RTOs) for completion of non-accredited training courses

Certificates issued on completion of equipment-related training courses

Maintenance engineer licences and extensions thereto

Aviation maintenance specialist certificates

Authorisations as a CASA representative made under the provision of CARs or CASRs

Task authorisations made in accordance with maintenance organisation expositions or continuing airworthiness management organisation expositions

Task authorisations made in accordance with relevant Defence regulations and instructions

Task authorisations made in accordance with a maintenance management plan

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Problem solving issue resolution procedures are conducted in accordance with relevant policy and procedures 
Grievances and disputes are managed in a timely and respectful manner 
Grievances and disputes are managed to optimise the likelihood of a favourable outcome for all parties 
Individual’s rights and obligations are respected and communicated in a clear and concise manner 
Interviews and meetings are conducted in a participative and consultative manner 
Outcomes of proceedings are recorded, stored and made available to authorised personnel in accordance with organisational policy and procedures 
Team members needs and wants are recognised and where possible incorporated into work assignments consistent with their level of responsibility 
The team’s achievements are promoted and rewarded in a way that openly acknowledges the importance of team members’ contributions 
Tasks are allocated to teams and individuals to take into account the needs of the organisation’s operational requirements, individual/team goals, development needs, and individual strengths, qualifications and authorisations 
Prompt corrective action is taken in response to actual or potential significant deviations from plans 
Performance expectations based on an individual’s situation and work requirements are identified and agreed 
Individual performance is reviewed on an ongoing basis against performance expectation 
Feedback is provided in a constructive manner 
Reporting on individual performance is in accordance with the organisation’s policies and procedures 
Performance issues that cannot be rectified or addressed are referred to appropriate personnel according to the organisation’s policies and procedures 
Individual training requirements are identified to meet the needs of the individual and the organisation 
Individual training is delivered 
Opportunities for individuals to develop and apply competencies on the job are facilitated 

Forms

Assessment Cover Sheet

MEA125 - Develop aviation maintenance personnel
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

MEA125 - Develop aviation maintenance personnel

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: